As the founder of KSS Resolutions, Kelly Shea brings over 20 years of human resources and benefits experience including eight years as a consultant. Her level of expertise coupled with her drive and passion ensure that services provided are delivered on a personal, interactive basis.  This collaboration allows for a better understanding of the culture and management philosophy within an organization enabling communication to be more effective with the employees.  Therefore, resolutions brought about through this form of personal interaction will better meet the needs of management and the employees.